Consumer protection

Introduction

If you have chosen motor finance that suits your personal needs and circumstances, it is highly unlikely that anything will go wrong.

Car dealers are trained to give information about motor finance. You can also talk to motor finance providers, banks and building societies.

There are laws and regulations in place to give you confidence that you are getting an honest deal and to protect you if things go wrong.

To find out more about these laws, go to Legal Protection.

Also FLA operates its own Lending Code which offers you even more protection and which members agree to follow.

FLA Members

For a full list of FLA's Motor Finance members, go to the Member Directory.

What if ...?

Want to cancel your agreement? Can't afford the repayments? Some guidance if ...
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